Window Leads for Installers Working in Kent
An empty survey slot is only worth filling with an enquiry your business can actually win and fit. Kent Windows feeds window enquiries into Leads Do Work, where installers pick the services and areas that match the work they do. That could be a sealed-unit swap in Dartford, a bay survey in Tunbridge Wells or a set of cottage windows for a Weald farmhouse. Set your preferences around the products you supply and the distances your team can realistically travel.
Register a free contractor account to see available enquiries and the paid options. Buying a lead gives you the chance to talk to the homeowner about their windows and offer a quote. It is not an exclusive introduction or a confirmed job: you still need to arrange the survey and win the order.
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The Kinds of Window Work Coming In
Enquiries from this site cover six types of work: double glazing replacement, uPVC casement windows, bay windows, cottage style windows, tilt and turn windows and sash windows. Choose only the ones you genuinely supply and fit.
- Double glazing replacement: from one blown unit to a full house of 1980s and 1990s frames, often on Medway, Dartford and Ashford estates.
- uPVC casements: straightforward replacements, colour changes to grey or black, and whole-house schedules for semis, bungalows and chalet homes.
- Bays: canted, square and bow bays on Victorian terraces and inter-war semis, where the load above needs to be understood before the old bay comes out.
- Cottage style windows: small-paned casements for Weald, Downs and coastal cottages, with glazing bars and openings that are rarely square.
- Tilt and turn: flats, loft conversions and upper floors, often with escape-window requirements and customers keen on easy cleaning.
- Sashes: uPVC sliders and timber box sashes for period houses in Canterbury, Faversham, Deal, Rochester and the Thanet towns, many in conservation areas.
If you do not replace sealed units on their own, or will not price heritage work until consent is in place, say so on the first call. It saves a wasted visit for everyone.
Choosing Your Part of Kent
Only pick areas you can serve reliably for surveys, fitting days and any call-backs. A firm based in Maidstone might stay within the Medway valley and the villages along the A20 and A229. One working out of Canterbury may be happy to cover Thanet, Whitstable and Herne Bay but not the Weald. North-west Kent around Dartford, Swanley and Sevenoaks sits close to the M25, while Romney Marsh and the Dover coast mean long drives from the county town.
The Dartford Crossing, the M20 around Operation Brock and summer traffic into Thanet can all turn a short journey into a long one. Covering a smaller patch well usually beats spreading a team across the whole county.
Lead Packs
Leads Do Work offers 5, 10 and 20-lead pack options; check which are currently available on your account. Check the price, the number of firms a lead goes to and the rules on credits before you commit; the current terms are on the Leads Do Work website. Buying leads does not guarantee a set number of orders.
5 leads
A sensible starting point for a sole trader with a couple of free survey slots a week, or for a firm testing a new corner of Kent.
10 leads
Suits an installer with regular survey time and a steady fitting diary. Think about how fast your fabricator can return prices for bays, sashes and foiled frames.
20 leads
Best for a business with a dedicated surveyor or office staff who can call back the same day. Be sure your fitting teams could cope if three or four customers accepted within a few weeks of each other.
From Sign-Up to Quote
- Download the Leads Do Work app and set up a profile for your window company.
- Tick the window products you install and mark out the Kent districts you want enquiries from.
- Look through the enquiries currently on offer and what each paid option includes.
- If an enquiry suits you, choose a paid option to receive the homeowner's details on its terms.
- Ring the customer, check what they are after and arrange a time to measure up.
- Prepare your quotation and, if they accept, contract with the customer directly.
When you join, you will be asked for insurance details and references. Keep your product list and scheme membership up to date, and explain to customers how the installation will be certified. Eligible replacements can be self-certified by a registered scheme member; other work needs building control. The Planning Portal's building regulations guidance covers the basics.
Use your profile to make the limits of your work clear. If your team fits uPVC but subcontracts timber sash restoration, or if you do not take on bay support alterations, show that before buying an enquiry. A homeowner asking for one failed sealed unit needs a different contractor from one planning a full heritage window schedule.
Pace Your Survey Diary
A sealed-unit visit and a full bay or sash survey take very different amounts of time. Allow for measuring, checking the reveals and lintels, getting prices from your fabricator and going back with samples. If you mostly fit standard uPVC, be upfront about what you will not do, such as timber restoration or structural bay work. A lead being listed as a window enquiry does not mean you should take on work outside your experience.
Each enquiry can go to as many as four firms, so speed and clarity matter. Availability rises and falls with local demand and the services you choose; a lead pack does not promise a steady stream of enquiries from every Kent town.
Be Realistic About Conversion
Not every enquiry becomes an order. Some homeowners are budgeting for next spring, some landlords need approval from an owner abroad, and some will pick another firm. Factor unanswered calls, survey time and supplier pricing into what a lead is worth to you. Do not promise a fitting date until the specification and lead time are confirmed.
Note the window count, current frame material and best time to call for each enquiry. If someone asks about one misted pane and you only fit complete windows, tell them on the first call. For seafront properties, ask about exposure and existing hardware corrosion before you quote standard fittings.
Make the First Call Count
Reply to what the homeowner actually wrote rather than reading out a standard script. Ask how many windows there are, what they are made of, whether any are bays, sashes or loft windows, and whether any sit above a conservatory or flat roof. For a flat, check whether the freeholder or managing agent must approve the work and whether there are rules about frame colour.
If the house is listed or in a conservation area, ask whether the owner has spoken to the council yet. For loft rooms, ask whether the window was specified as an escape route. Confirm the survey time in writing.
Keep your quote clear: frames, glass, fitting, cills, boards, disposal, making good and VAT, with exclusions stated and a realistic lead time. Only use the app when parked safely or on a break, never while driving or carrying glass. A prompt, specific reply stands out when the homeowner is weighing up several installers.
Create your free account using the links above, choose the Kent areas you can properly serve, and look through the available enquiries before choosing a paid pack.